At this point we are distributing our devices through our partners. You approach any one of our partners in the Partners page.
We would suggest you first add the Helement scale in the Device function, you may follow the instruction on the page
Yes, you may add multiple Helement devices.
Outstanding! We would suggest you goto Device page and connect the scale first, and then goto Home - Weight tab. Now stand on the scale and let the scale does its work.
The Helement app supports only Helement smart devices at this point.
Please make sure you have turned on both the Bluetooth and Location settings in your phone first, then only run the Helement app and enter the device adding function.
In Android 10 phone, after turning on the Bluetooth, you need to make sure you have manually turned on the Location setting in your phone too, then only run the Helement app and enter the device adding function.
First please make sure the tracker started measuring, and the count is more than zero. Then goto Devices management page turn off and turn on the tracker again.
Please goto Devices management page turn off and turn on the tracker again, the tracker will re-synchronize the data.
Touch the tracker and goto the heart beat section then you are set. The heart beat will start counting and send to Helement app in 15-30sec. Repeat this step every time the Bluetooth is disconnected.
Blood pressure measurement is per user trigger. The measurement does not support continuous reading like heart beat. In fact user should sit calmly while taking the blood pressure measurement.
Helement app does not support blood oxygen reading at this point. However you may still able to get the blood oxygen reading on the tracker.